Such a great experience. Lou is an upstanding, knowledgeable, and honest guy. Came here after the dealership said I had a coolant leak issue and would need my oil filter housing replaced. I'm not well versed in cars and wanted a second opinion, as it also would've cost me nearly $4k at the dealership. Lou was a godsend. He checked everything out, even looked at some of my paperwork and videos from the dealership for me to truly understand what issues they found, as what he found was MUCH more minor. He saved me THOUSANDS and gave me advice and set realistic expectations about any repairs that may be needed in the future due to the age of my car (2013 mini cooper). Really upstanding person. I would highly highly recommend coming to this shop.
Virginie, thank you for taking the time to leave such a detailed and positive review! We're thrilled to hear that your experience with Lou was so exceptional. It's fantastic that he was able to save you thousands of dollars by providing a second opinion and identifying the real issues with your car. Our team always strives to be transparent and provide realistic expectations. We really appreciate your recommendation! If you need anything in the future, don't hesitate to reach out at (408) 738-3340. Take care! -Lou
- Tony & Brothers German Auto Repair