I have been going to independent BMW service shops for ten years. It is hard to find a BMW shop that will treat you fairly in terms of price and friendly. Alex is one of those rare people that knows what it means to own a BMW and I am extremely happy he and his team are the people that will be taking care of my BMW forever. I am glad to have found a nice shop that is close to home and will be able to take care of my BMWs maintenance and care. I have been driving BMWs for over ten years. I use to be able to change my own oil, but since living in an apartment I have to find other people that care for cars like I do.